Reviews for Clairmont at Jolliff Landing

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Posted On: 8/27/2019

Maintenance request

I submitted a request to have the ceiling fan fixed due to it making noise every time we turned it on. Literally the next day the maintenance man came and fixed the fan In no time. It was so nice that they were able to get to us quickly to take care of our need. I love the staff in the office they are always nice and making sure that we are good and happy. I love this complex.
By: Ashlee M   
Source: Property Site Read Property Manager's Response

This is so great to hear, Ashlee! Thank you for your review and your kind words about our staff and community!

Posted On: 8/23/2019

A great place to live

This place is amazing
By: Anonymous   
Source: Property Site Read Property Manager's Response

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Posted On: 1/22/2019

Truth be told!

Dear Christine, I think I've verbalized this several times....now in writing...my thanks and appreciation for the (always) quick and efficient responses to any maintenance requests I've made....Alvin and Victor just left my unit on a heat call....my Freon was low.....they had already surmised this...in this bitter cold the "refill" was made promptly...more to the point...regardless of the issue, they are always so professional, friendly and fun....Alex was here earlier for the sprinkler inspection, although I did not see Roland on this visit, I must include him as well. Collectively, you've got a great Team...Administrative and Maintenance, which of course, reflects on you as well...High level "Customer Service" does exist here....again, my thanks and best regards.
By: Anonymous   
Source: Property Site Read Property Manager's Response

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Posted On: 1/10/2019

Commendation

I want to thank ms Meagan for her professionalism in taking care of my issues she was kind and understandings and did everything her her powers to make sure I was happy I do appreciate associates that go above and beyond to take care of residents I will vote for her to be a or the manger of this location she is a great asset to your co thank you
By: Anonymous     Verified Resident
Source: Property Site Read Property Manager's Response

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Posted On: 6/13/2018

Awesome job

I am in awe with service of the entire staff, over the top professionalism.
By: Michael Vann   
Source: Property Site Read Property Manager's Response

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Posted On: 4/16/2018

Nothing but good experiences

Moving in was a breeze, my move-in agent, Kentrina Halsey, was very helpful and friendly. Maintenance responds quick. Great clubhouse and pool area. I even had free pizza delivered to my workplace from my leasing agent! Wonderful place to call home.
By: Alan Isaac   
Source: Property Site Read Property Manager's Response

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Posted On: 4/2/2018

A great place to call home

Jennifer is by far the best Property Manager hands down. She worked diligently with us and was very patient with us throughout the moving process. Even after changing our move-in date countless times she treated us with utmost respect and showed no sign of annoyance. We greatly appreciate her assistance and would highly recommend her to anyone in search of a new home. Thank you, Jennifer!
By: ShallRemainNameless   
Source: Property Site Read Property Manager's Response

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Posted On: 12/24/2017

Almost Perfect!

My experience so far been as close as it gets to almost perfect with renting an apartment. I met with Jennifer on the initial tour of the property, but everyone else since moving in the working at this facility has been top notch. (Also including maintenance staff.) I do also appreciate the office staff always giving tenants notice when they will be entering my apartment, so I have enough time to schedule being out at my employer if needed. All the events given to residents and the actual resident appreciation week was a much appreciated benefit living here!!! Never once had an office staff care as much and schedule so much in a short period of time. My only gripe would be on the tenants. I have an across the hall neighbor/neighbors that stacks multiple trash bags outside their apartment for weeks on end. All I can think of is all the bugs crawling around in the spring/summertime cause of the same issue. I’ll willingly take their trash down for them if there is some reason they physically can’t. They could just put it by my door in the mornings, and I’d take it out on my way to work. Just want to be a good tenant/neighbor to all around me! :) Either way, I still love this place and hope to stay here for years to come.
By: Anonymous     Verified Resident
Source: Property Site Read Property Manager's Response

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Posted On: 12/4/2017

Made the right choice

We moved in last month. The staff is great and made sure our transition went as smoothly as possible. Trina was responsive and on top of things. She even checked in with me a few days after I moved in to make sure everything was okay and to ask if I needed anything. The maintenance staff is AMAZING. They are friendly and they respond quickly to make sure your problem is solved. The neighborhood is nice and quiet and the grounds are clean. I feel I made the right decision moving here. I love my apartment. If I had to make one complaint it would the "business center." I've looked at dozens of apartments when deciding where to move and this is the ONLY place that doesn't have a functional business center with computers and a printer. Most apartments have at least one MAC and one PC with a printer in the business centers, without them you just have a room. It's not a huge deal just something I noticed. Anyway, I'm glad I moved here. You can't go wrong with a great apartment and a office/maintenance staff that are top notch.
By: Tanya B.     Verified Resident
Source: Property Site Read Property Manager's Response

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Posted On: 10/18/2017

Five Stars??????????

I can’t say enough about how much I love this place! It has everything you’re looking for and then some!! Jennifer takes care of every concern and questions that you may have throughout the entire process making your transition that much easier!! Kudos to the entire staff there in the front office!!
By: Anonymous     Verified Resident
Source: Property Site Read Property Manager's Response

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Posted On: 7/28/2017

Fabulous Place to Live!

My husband and I moved in June 11th and have loved it ever since! We are expecting our first baby in November and honestly I am so happy we chose this as our home! The office staff is AMAZING, maintenance very quick to respond- plus they do a great job!! Overall I'd say this is the ideal place to live if you are looking for quiet neighbors, an office staff that treats you like family, and plenty of activities to do when you are off work or just need a relaxing day at home! 10/10!
By: Anonymous     Verified Resident
Source: Property Site Read Property Manager's Response

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Posted On: 7/14/2017

Nice place, Awesome staff

Clairmont at Jolliff Landing is very nice. It is a beautiful and quite neighborhood. The amenities are awesome. The staff is wonderful and so very friendly. They put up with my son and I asking questions all the time. They are very helpful. I highly recommend this place.
By: Jessica B.     Verified Resident
Source: Property Site Read Property Manager's Response

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Posted On: 7/12/2017

Staff

I began the process to move to Jolliff Landing with Jennifer who discussed the property with me and all that it was going to offer anyone who lives here. She provided detail explanations and answers to questions that I had, which made my decision to move easy to make. Simply because what I was looking for Jolliff Landing was offering. She has been amazing to work with. Since moving here I have met the rest of the staff and find them to be a good representation of what I look for when deciding to live somewhere. And the apartment has something I wished for in my previous apartment, a pantry.
By: J. Wright     Verified Resident
Source: Property Site Read Property Manager's Response

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Posted On: 7/10/2017

Great Location and Wonderful Staff!

Quiet apartment community with excellent amenities and helpful staff. I highly recommend Clairmont at Jollliff Landing!
By: Elizabeth S.     Verified Resident
Source: Property Site Read Property Manager's Response

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Posted On: 7/9/2017

Pretty Amazing!

Jennifer was EVERY THING! She was extremely patient, responsive and helpful with the move-in. No matter how many emails I sent her lol. The entire staff has been the same since the move in as well. They are always smiling when you walk through the door ready to tend to whatever question or concern you may have. I enjoy living here!
By: Anonymous     Verified Resident
Source: Property Site Read Property Manager's Response

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Overall Rating

4.5 out of 5 stars

Ratings By Category

Parking
4.5 out of 5 stars
Amenities
5 out of 5 stars
Maintenance
5 out of 5 stars
Staff
5 out of 5 stars
Value
5 out of 5 stars
Location
5 out of 5 stars
Noise
4.5 out of 5 stars
 

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